Krystal Hosting – A Reliable and Lightning Fast Hosting For UK [2024]

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Established in 2002, Krystal Hosting is one of the leading web hosting providers in the UK, putting customer satisfaction at the forefront of their services. With nearly 20 years of experience hosting over 245,000 websites, Krystal hosting has built a reputation for being honest, reliable and personal.

krystal hosting

Overview of Krystal Hosting

Krystal Hosting provides a wide range of hosting solutions suitable for personal blogs, small businesses, online stores, agencies and enterprises. Their key products include:

  • Shared Web Hosting – Entry-level plans starting from £7/month. Optimized for WordPress and built for speed and security.
  • Business Hosting – Scalable premium hosting on low-contention servers. PCI compliant and optimized for ecommerce stores.
  • Managed WordPress – Optimized WordPress hosting on a custom platform with built-in caching, backups, and stellar uptime. Plans for personal to enterprise use.
  • Reseller Hosting – White label hosting solutions starting from £20/month. Perfect for web designers, developers, and agencies.
  • VPS Hosting – Fast and fully customizable Linux VPS plans. Scale up resources as needed.
  • Dedicated Servers – Managed dedicated servers deployed on their gigabit network. Starting from £250/month.
  • Enterprise Services – Custom solutions and management for organizations with complex needs.

Why Choose Krystal Hosting?

Here are some key reasons Krystal Hosting stands out from competitors:

⚡️ Blazing Fast Hosting
All Krystal hosting utilizes NVMe SSD storage, LiteSpeed servers, caching and more to deliver lightning fast page loads. WordPress hosting scored 200% faster in tests.

📈 Industry Leading Uptime
With 99.99% uptime, zero data loss in 20 years, and a 28-day refund guarantee, you can trust Krystal to keep your site online 24/7 thanks to their enterprise-grade infrastructure.

🌱 Eco-Friendly & Sustainable
Krystal uses 100% renewable energy and partners with environmental charities. As a certified B Corp, they balance purpose and profit to create a greener future.

🙋 UK Based Support
Their UK support team has a 4.9/5 rating across thousands of reviews. With multiple channels and under 1 hour resolution times, you’ll get the human help you need.

🔐 Free SSL & Extras
All Krystal plans include unlimited SSL certificates, backups, bandwidth, emails and more. You won’t pay extra for the “basics” like with some hosts.

Here is an table comparing Krystal’s key hosting plans including features:

PlanPriceKey Features
Shared Hosting  
Amethyst£7/month1 website, 10GB NVMe storage, unlimited bandwidth, free SSL, cPanel, daily backups, CDN
Ruby£11/month5 websites, 25GB NVMe storage, unlimited bandwidth, free SSL, cPanel, daily backups, CDN, free domain
Emerald£19/monthUnlimited websites, unlimited NVMe storage, unlimited bandwidth, free SSL, cPanel, 4 hour backups, CDN, free domain, PCI compliant, 24/7 support
Business Hosting  
Sapphire£37/monthUnlimited websites, unlimited NVMe storage, unlimited bandwidth, free SSL, cPanel, 4 hour backups, CDN, free domain, PCI compliant, 24/7 support, low contention
Diamond£67/monthAs Sapphire with higher resources – 6 CPU cores, 12GB RAM, 150 processes
Managed WordPress  
Personal£15/month1 WordPress site, 20K visits/month, 5GB NVMe storage, daily backups, free SSL, CDN included
Pro£35/month1 WordPress site, 50K visits/month, 10GB NVMe storage, hourly backups, free SSL, 100GB CDN
Business 1£100/month1 WordPress site, 1M visits/month, 30GB NVMe storage, hourly backups, free SSL, 300GB CDN
Reseller Hosting  
Unity£20/month25 cPanel accounts, 25GB NVMe storage, unlimited bandwidth, free SSL, daily backups
Trinity£35/month50 cPanel accounts, 100GB NVMe storage, unlimited bandwidth, free SSL, daily backups, free WHMCS license, free domain
Infinity£70/month100 cPanel accounts, 250GB NVMe storage, unlimited bandwidth, free SSL, daily backups, free WHMCS license, free domain
VPS Hosting  
Starter VPS£10/month1 CPU core, 1GB RAM, 25GB SSD, 1 dedicated IP, unlimited bandwidth
Production VPS£20/month2 CPU cores, 4GB RAM, 100GB SSD, 1 dedicated IP, unlimited bandwidth
Enterprise VPS£80/month8 CPU cores, 16GB RAM, 200GB SSD, 1 dedicated IP, unlimited bandwidth
krystal Hosting plans and prices
Krystal Hosting

Detailed Overview Of All The Plans

Krystal’s Shared Web Hosting Plans

For personal blogs and small business websites, Krystal’s shared hosting plans provide an affordable and well-featured hosting solution.

Their entry-level Amethyst plan starts at just £7/month and includes:

  • Space for 1 website
  • 10GB NVMe storage
  • Free SSL certificate
  • Daily backups
  • cPanel control panel

The Ruby plan at £11/month supports up to 5 websites with 25GB storage and adds a free domain registration.

Their brand new Emerald plan is tailored for growing businesses with unlimited websites, storage, 4-hour backups and other premium features. Pricing starts from £19/month.

All plans include unlimited bandwidth, databases, emails, SSL certificates and more. You’ll have full root access to install and manage apps like WordPress easily.

Their business hosting plans are engineered for demanding sites that need low contention hosting optimized for speed and security. Plans start from £37/month.

Fully Managed WordPress Hosting

For those running WordPress sites, Krystal’s managed WordPress hosting provides the ultimate optimized hosting environment purpose built for WP.

With managed plans, Krystal handles all the hosting, updates, backups, security and optimization work for you. All you need to do is focus on your site content.

Key features include:

  • Built-in CDN, caching and weekly updates keep your site speedy and secure.
  • Simple one-click staging sites help test changes before going live.
  • Hourly backups and distributed storage means max security for your data.
  • Free migrations to get you started quickly and easily.

Plans scale from £15/month up to enterprise-grade solutions. You can add unlimited sites to higher tier plans as your business grows.

Reseller Hosting for Agencies & Web Pros

Krystal’s reseller hosting solutions are perfect for web designers, developers and digital agencies who need to manage multiple websites for clients.

Packages support 25 to 100+ reseller accounts with WHM control panel access, white label options, SSD storage, unlimited bandwidth and more. Plans start from £20/month.

You’ll also get a free WHMCS license on mid-tier plans and above, worth £15/month, enabling full white label billing and client management.

VPS Hosting – Fast, Flexible & Fully Managed

For those needing more control and customization than shared hosting, Krystal offers Linux VPS plans that can be configured and scaled to your needs.

All Krystal Hosting VPS plans include:

  • Instant deployment with full root access
  • A choice of data center locations
  • Unlimited bandwidth and DDoS protection
  • Daily snapshots for backup
  • 24/7 UK support

Plans start from just £10/month for a basic 1 CPU, 1GB RAM VPS. You can easily scale up resources like CPU cores, RAM, SSD storage as needed.

Fully managed support is also available from £80/month to handle updates, security, optimization and more.

Dedicated Server Hosting

For businesses needing the highest performance and resources, Krystal hosting offers managed dedicated servers deployed on their ultra-fast network.

Their entry-level plans start from £250/month and include:

  • Dual Xeon CPUs with 32GB RAM (upgradable to 90GB)
  • 2 x 960GB enterprise SSD storage in RAID 1
  • 1Gbps network with DDoS protection
  • Fully managed support

You have full root access plus Krystal’s team handles security, updates, optimization and 24/7 monitoring. Plans can be customized with more storage, IPs, bandwidth and other features as required.

Enterprise Cloud Solutions

Krystal Enterprise offers fully customized cloud infrastructure, management, consulting and other IT services tailored to your specific needs.

Whether you need help migrating to the cloud, optimizing infrastructure spend or managing complex hybrid environments, their team has the skills and experience to help transform your IT operations.

Services offered include:

  • Managed AWS, Azure and other cloud solutions
  • Consulting on cloud strategy and migration planning
  • Cloud hosting management & optimization
  • DevOps consulting and deployment
krystal hosing uk

Get in touch for a free consultation on how they can help move your business forward.

Support Options & Customer Service

Krystal understands that hosting issues need rapid response times. They offer multiple support channels including email, phone, live chat and an extensive knowledgebase.

Their UK-based team aims to resolve hosting issues in under one hour and are available 12+ hours per day weekdays. 24/7 emergency phone support is included on some higher tier plans.

Across thousands of independent reviews, Krystal maintains an “Excellent” 4.9 out of 5 rating for their customer service and support.

Domain Registration & Management

Alongside hosting, Krystal hosting also provides domain name registration starting from £7.99/year. You can search for availability, register and manage domains seamlessly within client area.

Registered domains come with free WHOIS privacy protection and access to Krystal’s advanced DNS editor for full control over records. Email forwarding is also included free if needed.

Krystal’s Key Strengths: Why Are They A Top UK Host?

To summarize, here are some of the key strengths that make Krystal hosting a leading UK web hosting provider:

  • Speed – Optimized hosting stacks, in-house caching, premium NVMe storage, and other tech give them a proven speed advantage.
  • Uptime – With an uptime record exceeding 99.99%, zero data loss in 20 years, and a 28-day refund guarantee, you can trust them to deliver.
  • Support – 24/7 UK-based support with <1 hour resolution times and a 4.9/5 customer rating.
  • Features – They don’t “nickel and dime” you for extras. Free SSL, backups, migrations, and more all included.
  • Security – Proactive security team, extensive monitoring, dedicated firewalls, and regular scans keep your data protected.
  • Experience – Almost 20 years in the hosting business means they have the experience to handle complex and demanding sites.
  • Sustainability – As a certified B Corp with a commitment to green energy and charities, they help build a better future.
  • Flexibility – Range of services from managed WordPress through to enterprise consulting provides options to scale as needed.
  • Affordability – Compared to other hosts with similar service levels, Krystal hosting provides excellent value for money.

When you need a host you can rely on to keep your site online and performing well, Krystal has an established track record that makes them a great choice for businesses of any size.


Krystal Hosting stands out as a reliable, high performance and eco-friendly hosting provider ideal for any UK based website.

With a wide range of services from starter shared hosting through to fully managed enterprise solutions, they can scale to meet the needs of any business.

Top tier support, built-in speed advantages and a proven 20+ year track record means you can trust Krystal to keep your website online and running smoothly.

Overall, Krystal hosting provides excellent value for money compared to hosts offering similar quality service levels.


Does Krystal offer a money back guarantee?

Yes, Krystal offers a 60-day “no quibbles” money back guarantee on all services. If you’re unsatisfied for any reason within 60 days, you’ll receive a full refund. The only exception is domain names which cannot be unregistered.

What payment options do Krystal hosting support?

Payments can be made via all major credit/debit cards, PayPal, bank transfer and phone payments. Krystal utilizes PCI compliant payment processors for security.

How quickly does Krystal deploy new hosting services?

Shared hosting, VPS and dedicated servers are typically deployed same or next day. For managed WordPress, allow 3-5 days for migration plus onboarding. Enterprise services have bespoke timelines depending on scope.

Does Krystal hosting offer monthly billing?

Yes, all Krystal’s services are billed monthly. For annual/biennial billing, you receive 2 or 6 months free. These longer terms just lock in the lower pricing.

Can Krystal hosting migrate my existing site?

Absolutely! Krystal’s support team can migrate your site from any current host. This is provided for free with all annual/biennial plans or is £25 one-off for monthly plans.

Is Krystal hosting suitable for ecommerce sites?

Yes, their business hosting plans are optimized for ecommerce with PCI compliance, high resources and low contention hosting great for custom stores. Managed WordPress with caching/CDN also works well.

What is Krystal’s average server uptime?

Krystal’s average uptime exceeds 99.99% based on real-time public stats. With zero data loss in 20 years, you can trust them to keep your site online 24/7.

Can Krystal host high traffic sites?

Yes, their enterprise plans can comfortably handle millions of monthly visits. However, even lower tier plans can be optimized to handle sizable traffic with the right caching and configuration.

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